F.A.Q.

What time does the concert start?

The concert begins promptly at 7 p.m. (CST). Doors to the Civic open at 6 p.m. to allow guests the opportunity to check their coats and find their seats. The concert is scheduled to last approximately 2 hours, which includes an intermission.

What should I wear to the concert?

Contrary to popular belief, tuxedos and evening gowns are not required at the Holiday at the Pops Concert. Some main floor attendees will wear formal clothing, but most concertgoers, especially those in the balcony, wear more casual attire.

How many people attend the event?

For 2020, 170 people will be allowed on the floor and 300 people will be allowed in the balcony. Table Seating is sold out. Balcony tickets go on sale October 1.

Is it reserved or open seating?

Main floor seats are reserved for guests who purchase tables for eight. Balcony seating, however, is not assigned. Guests who purchase group seating (10 or more balcony tickets) have the option for reserved seating. Those seats are opened to the general public at 6:45 p.m. Plan to arrive early to take advantage of your reserved group seating.

Where to park for the event?

The LCSO provides shuttles that drive the perimeter to assist concert attendees. Guests are also encouraged to park in the United Methodist Church parking lot, as shuttle service is available to and from the Civic and this parking lot. Special thanks to Sauers Buick GMC for providing the customer shuttle vehicles

Is this a child-friendly event?

Yes, this is a family-friendly event. Many of the songs are traditional holiday songs that even the kids will know and enjoy!

Is outside food allowed?

No, you are not allowed to bring food or beverages into the facility. We will have some great options available for purchase at the event. View the refreshment page for more details.

Will there be a bar or other drink options available?

We will not have an answer to this question until we are closer to the date of this concert.

What if I have lost my tickets?

No problem, if you have the email confirming your purchase, simply print and bring it.

Is the facility handicap accessible?

The Civic Auditorium is ADA compliant. As you approach the front entrance, guests who need assistance should access the building with the doors on the right side of the facility (or sponsor entrance). There is a ramp at this entrance and the Civic also has an elevator to assist you in accessing the balcony level.

Weather looks bad, will there be a performance?

Winter weather in Northwest Indiana is unpredictable. The concert will only be cancelled due to extreme weather conditions that threaten the safety of performers and concert attendees. Any cancellations will be announced on this website. Ticket price is non-refundable.

Where can I get tickets to the concert?

“Tickets will be available by clicking on the icon as of October 1.”

Do you have Will Call ticket pick up?

Due to the number of attendees, we do not hold Will Call tickets for the event. If you purchase your tickets online, you’ll receive them via email eliminating the need for Will Call.

What does the concert raise funds for?

Holiday at the Pops raises funds for the LCSO’s initiative entitled “New Generations.” New Generations is a multi-faceted effort that includes our:

  • Student Apprentice Program
  • Partnership with Drew’s Gift of Music
  • Mentoring relationship between LCSO musicians and local high school band and orchestra students
  • The Drayton Family Children’s Educational Concerts

If you do not see your question answered above, contact us.